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Norton Secure VPN Review: Is It Worth the Asking Price?

NortonLifeLock is one of the oldest cybersecurity companies on the market. It’s an already established company in the world of antivirus solutions, but a few years ago, it launched a brand new product called Norton Secure VPN.

As its name implies, we’re talking about a VPN service, which works differently compared to an antivirus. This new attempt wasn’t met with very positive reviews, as Norton VPN lacked security features, streaming capabilities, and a server fleet worthy of the premium status.

However, in recent times, the company overhauled its service by introducing new features, an improved user interface, and more servers, which should make it competitive in the ever-growing market. In this Norton VPN review for 2024, my goal is to see just how good it is compared to its competition.

Just to make it clear, we’re talking about a premium provider, meaning that you have to pay to be able to use it. Therefore, our criteria will be much higher, as we examine its user experience, streaming capabilities, performance, speed, customer support, device compatibility, and much more.

An in-depth Norton Secure VPN review like this is going to be quite long, but after reading it, you’ll know exactly what kind of VPN we’re talking about. Needless to say, I recommend staying with me until the very end because this test is going to be very interesting with the new features that the provider brought to the table.


The 3 best alternatives to Norton Secure VPN:

NordVPN
Mac Windows Android iOS Linux Router

 6300 servers

 111 covered countries

 30 days money-back guarantee

 10 simultaneous connections

Mac Windows Android iOS Linux Router

9.8 /10

Monthly price
2,99 $
24 MONTHS
4,99 $
12 MONTHS
11,99 $
1 MONTH
Our opinion: Excellent choice for privacy and anonymity
Speed
Security
Features
Ease of use
Customer support
Value for money
SEE MORE
1
ExpressVPN
Mac Windows Android iOS Linux Router

 3000 servers

 105 covered countries

 30 days money-back guarantee

 8 simultaneous connections

Mac Windows Android iOS Linux Router

9.4 /10

Monthly price
6,67 $
15 MONTHS
9,99 $
6 MONTHS
12,95 $
1 MONTH
Our opinion: One of the best VPN out there!
Speed
Security
Features
Ease of use
Customer support
Value for money
SEE MORE
2
CyberGhost
Mac Windows Android iOS Linux Router

 12000 servers

 100 covered countries

 45 days money-back guarantee

 7 simultaneous connections

Mac Windows Android iOS Linux Router

9.2 /10

Monthly price
2,19 $
26 MONTHS
6,99 $
6 MONTHS
11,99 $
1 MONTH
Our opinion: Strict no-log policy, cheapest VPN service
Speed
Security
Features
Ease of use
Customer support
Value for money
SEE MORE
3

Norton VPN User Experience & Device Support

In this Norton VPN review for 2024, we need to talk about its device support and user experience first. A corporate VPN like this isn’t expected to provide an amazing user experience, which especially rings true when talking about offering apps for all platforms.

Indeed, this is the case here as well, where Norton VPN hasn’t made any progress over the past few years. We still get applications for desktop and mobile platforms, which is good but not great. When it comes to the number of simultaneous connections, the situation is a bit volatile.

For example, we have Surfshark with unlimited connections which is the best-case scenario. Here, you can buy a subscription for one, five, and ten devices, which will increase the price as you go up. We’ll talk more about pricing later in this Norton Secure VPN review.

Desktop and Mobile Apps

As said, Norton VPN will work on all desktop and mobile platforms, with one big exception – Linux. Unfortunately, the provider doesn’t offer Linux support, meaning that, if you’re on this platform, you’ll have to use ExpressVPN or its cheaper alternative CyberGhost instead.

Nevertheless, the platforms that we’re left with include:

  • Windows
  • Mac
  • iOS
  • Android

For all of these platforms, you get native clients, so there aren’t workarounds and alternative setups to go through. The applications are easy to install, more so on iOS/Android where you’ll just have to download them from either Apple Store or Google Play.

To make things simpler, I will show you what the desktop application looks like. For this Norton VPN test, I’m using it on my Windows computer and I can tell you it works really well. To be 100% honest, this application is so simple, smooth, and quick, that I was quite shocked while using it.

Norton VPN Windows 1
© 01net.com

The server list can be opened by clicking on the country on the right side, and if you want, you can connect to the previously chosen location by clicking the “ON” button. The connection times are blazing fast and as soon as you initiate the connection, it takes less than a second for it to be done.

In the server list, you’ll find torrent-optimized regions too and I like that the servers are listed alphabetically, which makes finding the location you want easier. A single click on the location and BOOM – you’re connected in a split second.

Norton VPN Windows 2
© 01net.com

To open the Settings menu, you click on the Gear icon above and the new window opens. This window is home to VPN-related features and it’s really simple. You have four menus, with features like Ad Tracker Blocking and Split Tunnel having separate menus.

In the General menu, you can enable a kill switch and use the auto-connect option, while the About menu is reserved for informational purposes and seeing the app version. Mobile apps follow a similar workflow, being smooth, responsive, and intuitive.

Norton VPN Windows 3
© 01net.com

The last time I used Norton Secure VPN, I remember it being a bit sluggish, plus I couldn’t connect to a majority of servers for whatever reason. Now, I can say that this provider nails it in terms of the user experience on desktop and mobile systems.

TV Apps

The situation is dramatically different if you’re planning to use this provider on a big screen. And while a big screen is a phone nowadays (God bless iPhone’s Mini models), I’m talking about TVs. You see, in this Norton VPN test, I can tell you that you can use this provider only in one case.

If you have an Android Smart TV.

The provider has no app for Fire TV Stick, and there are no workarounds to make it work on this platform. You simply can’t use it on Amazon Firestick TV and that’s it. Don’t cry about it – you can still use ExpressVPN, CyberGhost, or NordVPN.

As for Android TVs… well, they function like your Android phone. This means that you can find Norton Secure VPN on Google Play and install it on your TV. Android is used by manufacturers like Philips, Xiaomi, and Tesla (a tech brand from Serbia).

If you use Samsung or LG TVs, you’ll have Tizen or webOS, and neither of them supports Norton VPN.

Gaming Apps

But what about using this VPN for gaming? Sadly, that won’t be possible unless we’re talking about PC or mobile gaming. If you’re expecting to use it on a gaming platform like PlayStation, Xbox, Nintendo, or any other, you’re in for a rude awakening.

Norton Secure VPN doesn’t allow you to install it on a gaming console because it won’t work with routers. You can perhaps go for a workaround that involves sharing your VPN connection through a Windows or macOS computer but I think that won’t work either.

If you want a VPN that you can use on any gaming console, I still recommend ExpressVPN. ExpressVPN even has this Smart DNS functionality that lets you enjoy streaming sites on your console without losing time on setting up a VPN through a router or any other way.

Router Support

As said, NortonVPN supports very few devices and platforms, so routers aren’t on the list. Corporate VPNs follow a very simple workflow and that is to provide applications for “conventional” platforms like Windows, Mac, iOS, and Android.

That’s why you won’t find support for “niche” devices like routers. I know I’m repeating things, but once again, if you need a VPN for your router, go to other premium services. You can check ExpressVPN but also NordVPN, its rival that has surprisingly good router support as mentioned in our Norton VPN vs NordVPN comparison.

Is Norton VPN Safe & Secure? All Security Features Examined!

VPNs that come from antivirus companies aren’t known for rock-solid security, privacy, and all of that. At the time of its inception, Norton VPN was a bare-bonus product with no bonus features that could increase its level of security and make me take it seriously.

In this Norton Secure VPN review for 2024, however, things started changing for the better, although we still find the lack of the ability to change protocols infuriating. Regardless, here’s a complete list of features that this provider has to offer.

WireGuard VPN Protocol

Let’s address the elephant in the room – protocols. You see, Norton Secure VPN won’t give you the option to select a protocol, let alone tweak protocol-related settings, which you can do in Private Internet Access or Mullvad. Here, you’re locked to one protocol – WireGuard.

WireGuard is a great protocol that boosts speeds and performance over OpenVPN, which is slower to connect and isn’t as fast. That’s why, on Windows, Android, and macOS, where WireGuard is used, Norton VPN is incredibly fast to connect and offers a smooth experience.

iOS users can’t use WireGuard, and instead, they’re locked to L2TP/IPSec, which is inferior but still works well on my iPhone. OpenVPN, as far as I know, isn’t on this list but I’d still like to see it as an option because WireGuard isn’t the best in terms of bypassing censorship, as we’ll see in this test.

AES-256 Encryption

The good news is that Norton Secure VPN uses something called military-grade encryption for securing your connection. This implies that we’re talking about 256-bit AES encryption, a type of encryption used by governments and banks to secure confidential data.

As a result, your connection will be impossible to track and you’ll be able to enjoy increased anonymity and privacy. Keep in mind that Norton VPN mentions no IP or DNS leak protection, so I’m not sure if this feature is offered. If not, that’s a shame.

Kill Switch

A kill switch is something that the provider didn’t have back in the day and I remember being concerned about it. I mean, losing your VPN connection would mean exposing your IP address to the public eye, which isn’t a great thing if privacy is your priority.

Today, Norton Secure VPN has a great automatic kill switch that, to be honest, I tested just once when I accidentally lost a connection to the server. The kill switch sprung into action and immediately shut down my internet connection to prevent leaks.

Important to mention is that the kill switch here works only in this case. In NordVPN, it works by preventing your internet connection when you’re not connected to a Virtual Private Network, which can be a bit annoying if you don’t want to use it. At least you can always disable it.

Ad Tracker Blocking

My Norton Secure VPN test wouldn’t be complete without talking about some of its bonus features. You see, an ad blocker is a feature every provider should offer in 2024, regardless of how effective it is. Norton VPN includes something called Ad Tracker Blocking.

Norton VPN Ad Tracker Blocking
© 01net.com

As its name implies, it blocks Ad Trackers, which is great for preserving your privacy and avoiding targeted ads. It can be enabled with a press of the button, after which, it shows you the Block History in the last 7 and 30 days.

You can see exactly how many Ad Trackers you’ve blocked, which is convenient if you want to know the amount of ad tracking we suffer every day. Spoiler alert: quite a lot!

Split Tunnel

The last feature in this Norton VPN review is Split Tunnel. I know, it’s called split tunneling but this provider obviously wanted some uniqueness, so it removed “ing” from the equation. Whatever the case may be, split tunneling can be useful in some scenarios.

Norton VPN Split Tunnel
© 01net.com

You can use it to exclude certain apps from using the VPN tunnel, in which case, that app won’t take advantage of the service. Do you need a VPN split tunneling feature? Well, you do for online banking, local online shops, and every other app that won’t work with IP-changing software.

Now, you can simply enable split tunneling, and add that app to the list, and it won’t use the Virtual Private Network even when you’re connected to it. I tested this feature and I can tell you it works like a charm, on top of which it’s easy to use.

Norton VPN IP and DNS Leak Test: No IP/DNS Leaks Found

You can have all the security features you want but one thing must be absent – IP/DNS leaks. To test Norton Secure VPN out, I decided to connect to a server in the United States and visit some of the IP leak detection sites to see how things stand.

While connected to a US server, I visited ipleak.net and here, I saw that Norton Secure VPN displays no leaks and my IP and DNS address are fully secured. Check out the screenshot below.

Norton VPN IP Leak 1
© 01net.com

Moving on, the next site I used is called browserleaks.com. Here, I did both IP and DNS leak tests which the provider passed with flying colors.

Norton VPN IP Leak 2
© 01net.com

Overall, this service is indeed safe to use and you shouldn’t be worried about leaks that could compromise your privacy.

Does It Have a No-Logging Policy?

With the mention of the word privacy, we slowly arrive at the next part of this Norton VPN review – the privacy policy. Norton Secure VPN advertises its no-logging policy, which is what every provider does but not what every provider delivers.

First, NortonLifeLock is an American company, which is one of the biggest red flags. The US is a founding member of 5 Eyes, a group of English-speaking countries with global surveillance, data sharing, and collection.

A jurisdiction like this is never welcome when talking about privacy, and in recent history, a few US and UK-based providers leaked user information to the authorities. Let’s mention HMA VPN from the UK and IPVanish – another US-based provider.

Which Information Isn’t Stored?

When talking about this provider, I can’t say this is the best no-logging policy I’ve seen. However, it won’t store information like your browsing history, which websites you visit, DNS requests, and other bits of compromising information.

On the site, the company clearly states that it won’t track your activities, so you can be sure that the browsing experience is what we call anonymous. However, to make sure the service functions properly, some bits of data must be stored.

Which Information Is Stored?

Here, we come to the most important part – the information that NortonLifeLock stores on its servers. First of all, there’s account-related information, such as billing information and your email. After that, the collected info is split into three categories.

There’s device data, which means install identifiers, device name, OS version, and language. Quite a lot of stored data here, to be honest, although the provider justifies it as a means to “deliver the product and content in accordance to your devices”.

Norton VPN Log 1
© Norton.com

Moreover, the provider stores logs of aggregate bandwidth usage, which I’m not sure why because it offers unlimited bandwidth. Yet, the provider puts these logs under the Security Data category. Finally, there’s Service Data which has some interesting information.

Norton VPN can access your IP address – not store it – and it can collect usage data and license identified while your subscription is active. To prevent abuse of its service and make sure you comply with the terms of use, it can see your IP, device identifier, and frequency of abuse as well.

Norton VPN Log 2
© Norton.com

All in all, we’ve seen much better VPNs for privacy that store way fewer logs compared to this one. With logs regarding your used bandwidth and mentions of your IP address, I don’t think this provider can be fully trusted, especially since it’s an American company.

The most alarming thing is the presence of Service Data, where the company can access many bits of information that could compromise your privacy. This, along with the fact that it has no third-party security audits, makes this service far from being trustworthy.

Norton Secure VPN for Streaming: Popular Streaming Platforms TESTED

Now, if you’re not a security snob and you don’t care about your privacy and anonymity, you might be more interested in the streaming capabilities of a VPN service. Norton Secure VPN isn’t really safe and secure and I think you shouldn’t use it because of that.

When it comes to streaming, unfortunately, I can tell you exactly the same. When testing several streaming platforms, I was expecting bad results, but not this bad. For example, I tested a few popular libraries of one of the most prevalent streaming platforms – I think you know which one.

Here, Norton Secure VPN showed bad results as it didn’t work with a single one, despite me having an IP address from a respective country. Moreover, while testing other popular streaming platforms from the UK, India, Canada, and the US, the results were all but great.

In all instances, my VPN was detected by streaming services, in which case, I either got a geo-restriction error message or was greeted with an infinite loading screen. The only good thing here is that the provider works for unblocking and accessing channels in other countries.

This is great if you’re traveling to a foreign country, for example, and you’d still like to access channels in your country on vacation. As for popular streaming services, you’ll once again need to get help from ExpressVPN since it’s the best provider in this regard.

Speed Tests: Here’s How Fast Norton VPN Really Is

Earlier in my Norton VPN review for 2024, I mentioned how fast the connection times are. Indeed, this provider gives you a buttery-smooth experience in the application, which is on par with some of its more expensive rivals. That said, it’s interesting to see how fast it is in practice.

To do that, I tested this provider extensively and used several server locations to make sure I test it thoroughly. First, I tested Norton VPN for 3 days in a row, 3 times a day, all while using a combination of 4 server locations – the UK, close to me, and then the US, Australia, and Japan, all very far.

Since the provider offers no protocol selection, this option was left as it is. My native internet speeds without using a Virtual Private Network look like this and bear in mind that I’m located in Europe:

Native Speeds
© Speedtest.net

Now that you see how fast my internet connection is, let’s see how fast or slow it is when using Norton Secure VPN:

UK:

Norton VPN UK Speed
© Speedtest.net

US:

Norton VPN US Speed
© Speedtest.net

Australia:

Norton VPN Australia Speed
© Speedtest.net

Japan:

Norton VPN Japan Speed
© Speedtest.net

From the speed test results above, we can see that Norton Secure VPN isn’t the slowest provider we tested. A few years back, I remember this provider being VERY slow even when using a closeby server, but this time, things are a bit better.

When using the UK server, the reduction was there but it wasn’t particularly noticeable. Even the US server, with a big reduction on paper, seemed to provide decent performance and speeds. Only when I moved to Australia and Japan, did I see bigger performance reductions.

These servers showed poor speeds and performance, making them bad for streaming and downloading. Even browsing was a bit sluggish with longer page-loading times, which came as a result of a 300+ms ping that ruined my experience.

Is Norton VPN Good for Gaming?

As said in this Norton VPN review, this provider and gaming aren’t best friends. As the service won’t work on gaming consoles, don’t expect to be able to enjoy multiplayer sessions from the comfort of your sofa. But if you use it on your computer or phone, things will be different.

Norton Secure VPN has no issues with gaming on nearby servers or servers in your country. However, once you connect to a server overseas, you’ll notice a massive spike in ping, which negatively impacts the game and makes fast-paced shooters unplayable.

For example, while playing Modern Warfare 2 with a VPN on, I noticed that my K/D ratio was much worse simply because my connection was laggy and I used a server in the US. The server in my country worked well, though, but when using a VPN for gaming, I think you’ll want a foreign server to play on gaming servers in another country/continent.

When it comes to cloud gaming, NortonVPN isn’t a good performer on PlayStation Now and Nvidia GeForce Now because of noticeable lag input. In this case, getting a fast provider like ExpressVPN is a better choice.

Can I Use Norton Secure VPN for P2P and Torrenting?

P2P activities often require a VPN for added security and privacy. When downloading torrents, a VPN will encrypt your connection and make it invisible to your ISP and other peers in the network, making you completely anonymous and safe to download.

Norton Secure VPN has this torrent-optimized region on its server list, which implies that it’s torrent-friendly. By clicking on this option, the provider usually connected me to a server in the Netherlands, which is still close to me, and thus, provided great performance.

Norton VPN P2P
© 01net.com

Once I established a connection, I went to 1337x and downloaded Linux since it’s a copyright-free operating system. In the screenshot above, you can see Norton Secure VPN working properly with my qBitTorrent client as I downloaded the system in no time.

Conversely, you can also use a “normal” server location for torrenting, and not strictly the optimized one. In this case, I noticed no particular speed reactions when using another server in the Netherlands, Germany, and Italy.

Torrenting performance is great overall and in terms of speeds and stability, we can recommend Norton VPN. Things are quite different in terms of privacy, and because the provider can definitely store connection logs, as we’ve seen in this Norton VPN review, I don’t think torrenting is particularly safe with it.

Is It Working in China & Other Censored Countries?

With the Great Firewall of China restricting access to 10,000+ websites, you can expect VPN services to struggle in this country. Norton Secure VPN isn’t the most complex and advanced provider on the market, and with a handful of features to offer, it won’t be a great tool for overcoming censorship.

In fact, I found that the provider offers no obfuscation, which is actually the most important thing for use in China. If you take a look at my ExpressVPN vs Surfshark duel, you can see that both providers offer obfuscation and they work in China effortlessly.

Our testers tested Norton Secure VPN in China and concluded that the provider was blocked 10/10 times with no exceptions. To make things worse, the provider doesn’t allow you to change the protocol or use another port, so you can’t do anything about it.

Other censored countries like the UAE and Turkey, for example, won’t be a problem for this Virtual Private Network. But keep in mind that Turkey often enforces VPN blocks in which case, even providers of higher quality suffer from being unusable in this country.

If you want to make sure you can use a VPN anywhere in the world, you can use NordVPN and its obfuscated servers or go for ExpressVPN and its Lightway protocol which works miraculously.

Servers and Server Locations: Here’s How Big Norton VPN Is

In my Norton VPN test and review, I must talk about its server park, which is important for many reasons. The size of the server park is important for avoiding overcrowding, while the number of locations is vital if you’re looking to bypass geo-blocks efficiently.

Unfortunately, this provider doesn’t tick either of the boxes due to a small server network and the lack of transparency. In the app, I counted 29 countries if we exclude a torrenting-optimized region that most likely belongs to these 29 countries.

What I find infuriating is that the company doesn’t state its exact number of servers anywhere on the site! It can offer anywhere from 500 to 1,000, or more servers and we don’t know anything about it. I managed to dig out that it has 3,000 servers but I’m not sure if this is the case.

With just 29 countries to pick from, I doubt it has the same server number as ExpressVPN, which has 105 countries and 160+ worldwide locations. For the asking price, Norton Secure VPN isn’t particularly big on servers and its server list consists of mostly “popular” locations.

This means you get servers in the US, Canada, the UK, the Netherlands, etc. Asian coverage isn’t great but you get servers in Singapore and Japan. On the flip side, servers in Argentina aren’t here and there’s not a single location in India.

All in all, I’m not convinced with Norton VPN’s server distribution. It’ll have to increase its number of countries, servers, and locations to compete with providers like ExpressVPN, CyberGhost, and NordVPN.

Customer Support: How to Contact Norton VPN for Help?

As we’re talking about a corporate VPN, contacting Norton is a chore. You don’t have the most-welcome 24/7 live chat widget on the site, so you’ll have to click on Support, after which, you’ll first be greeted by numerous FAQ sections and recommended blog articles.

Norton VPN Support
© Norton.com

From there, you can find the “Contact Us” button and if you click on it, you’ll first have to describe your issue, enter your name, provide an email address, and all of that. Only then will the support team agent contact you through live chat and tackle your issue.

The good thing is that its support team works 24/7 but contacting it is a bit of a hassle compared to ExpressVPN where you just open the live chat widget and ask a question. The support team through live chat is relatively responsive but it’s not the best.

I mean, NortonLifeLock is a big company and I reckon they’re answering hundreds of support inquiries each day, so the response time is longer than you’d expect. Still, support is helpful enough and you’ll get answers to basic and more complex questions without issues.

As said, FAQ sections are here too and they’re complemented by email support. One positive thing about corporate VPNs is that they also allow for phone calls. This means you can simply get on your phone, dial the number, and talk to them directly, making the process much simpler.

Lastly, I just want to mention that Norton offers video tutorials as well, but since it offers numerous products, they’re not related strictly to its VPN service. This is great if you use its security suite as well because you can learn something new without putting in too much effort.

Norton Secure VPN Pricing: Is It Affordable?

If you’ve read my Norton VPN review for 2024 so far, I think it’s time to talk about its pricing structure. At first, its pricing structure isn’t complex because you can choose from two plans – a monthly plan and an annual plan that’s cheaper in the long run.

However, earlier in this Norton VPN test, I mentioned that you can get a subscription for 1, 5, and 10 devices, which adds several more variables to the list. Norton Secure VPN also changes its prices from time to time and at the time of writing this review, there are some discounts.

Norton VPN Price Update
© Norton.com

For example, if you want a subscription for one device, the annual plan costs $24.99 for the first year, while the monthly plan is $4.99. Not too expensive if you ask me. Then, if you need protection for five devices, the annual plan is $39.99 for the first year or $7.99 a month.

Finally, if you need 10 simultaneous connections, the price of the annual plan is $54.99 for the first year while the monthly plan costs $9.99, which is already a lot more expensive. Most people will get the plan with 5 simultaneous connections because protecting just one device isn’t enough.

We all have at least one phone and a computer, which is already two. In this case, the price isn’t too high but if we consider its flimsy no-logging policy, no streaming support, and poor device compatibility, even this amount of money will be too much.

Feel free to check my review of ExpressVPN and get this much better provider’s annual plan with a 49% discount and 3 free months instead! Alternatively, you can get much cheaper CyberGhost at just around two bucks a month and receive 7 simultaneous connections, which is a much smarter decision.

Available Payment Methods

If you still decide to buy Norton VPN after my review, you can expect only three payment methods, such as credit cards, PayPal, and Google Pay. As you can expect, it doesn’t support Bitcoin and other crypto solutions.

How to Get a Refund from Norton VPN?

Norton Secure VPN has the largest refund period I’ve ever seen. If you purchase its annual plan, you get a 60-day money-back guarantee, which you can get with no specific conditions. The monthly plan gets a 14-day money-back guarantee, which, I think, is more than enough.

To get a refund, simply contact customer support during any of the two periods, depending on your subscription, and ask for a reimbursement. After providing information regarding your account and subscription, they’ll give you your money back.

What We Don’t Like About Norton VPN

Norton VPN is a provider that seemingly offers a lot to like. However, as yet another corporate VPN, it does have typical downsides and shortcomings that “traditional” VPNs like ExpressVPN, CyberGhost, and NordVPN avoid.

Its poor device compatibility limits you only to desktop/mobile devices, so you can’t use it on a Fire TV Stick or even Linux. Moreover, we don’t like that it doesn’t have a larger number of security features and it doesn’t allow you to change the VPN protocol.

The biggest red flag here is the fact that this company is from the United States. Its privacy policy tells us that the provider keeps connection logs, and with no security audit, Norton Secure VPN can’t be trusted fully. Its streaming capabilities are subpar – if at all existent.

While it allows for torrenting, we also dislike its painfully small server network with under 30 countries, which many users will find overwhelming. Lastly, we don’t like its pricing structure, especially the price for 10 connections, which is much higher than what this provider has – or has NOT to offer.

How Do Other People Rate Norton Secure VPN?

Before finishing up this Norton VPN review and analysis for 2024, let’s talk about how other people rate it. The most popular review site regarding this subject matter is Trustpilot and here, we can see reviews for Norton as a company, rather than the VPN itself.

Norton VPN Trustpilot
© Trustpilot

Still, the company has 4 stars, but almost no reviews for its VPN service. Despite the 4-star rating, reviews are usually mixed and the most recent ones aren’t particularly positive. On the Apple Store, we can finally see Norton VPN reviews.

Norton VPN Apple Store
© Apple Store

Users are generally satisfied with a 4.3-star rating, although many of them mention connection problems and a few tiny bugs that the company already addressed.

Norton VPN Google Play
© Google Play

Android users on Google Play gave it 4.4 stars, praising reliability and a good number of security features, while negative reviews mentioned poor connection speeds.

Conclusion: Still Far From Being Great

So, what can we say after this Norton VPN review? Is it any good in 2024? Well, I’m saddened to say that this provider didn’t fulfill my expectations, despite some major improvements in terms of ease of use and security features.

Norton Secure VPN does have some qualities, such as great desktop and mobile apps, the presence of a kill switch and Ad Tracker Blocker, plus P2P-optimized servers. However, it’s unfortunate that this provider is a pretty bad choice for streaming and overall privacy, which a premium provider must not allow.

On top of that, its performance is average, especially when we talk about long-distance servers. This, combined with the fact that it doesn’t work in China and comes at an expensive price for 10 simultaneous connections and a very small server fleet, makes Norton VPN not worth the asking price.

What are its alternatives, you might ask? As said, I recommend ExpressVPN and CyberGhost over this provider. NordVPN is a good choice as well, and if you want unlimited simultaneous connections, you might want to take a look at Surfshark.

Besides, we have a list of the top 10 VPNs for 2024 which you can check out. The providers we listed are far away from Norton Secure VPN in terms of overall quality, yet, a majority of them are cheaper than this service, so I recommend taking a pick from that list.

As for this provider, I think it has a lot of honing to do to be considered great. At the moment, it’s just another corporate VPN akin to Malwarebytes VPN, Avira Phantom VPN, and other unsuccessful attempts at providing online security and privacy.

FAQ

It’s clear as day that Norton VPN isn’t worth the asking price. Still, let us give you more information about it so that you avoid spending money on it if you’ve been too lazy to read the review.

Can Norton VPN be used for free?

By default, this isn’t a free VPN. However, there are ways to use it for free. For example, you can start a 14-day free trial with the Norton 360 bundle. This is a complete package that includes not only the VPN but also the rest of the products from this company.

For instance, an antivirus is here too, along with a few other tools to keep you safer online. Let us remind you that Norton offers a 60-day refund policy for the VPN as well. If you want to use just this product, you can buy it normally and then ask for a refund in the given period.

This isn’t an indefinite solution because you’ll be limited to 60 days. Since the VPN is only one of the products from Norton, you can get it for “free” if you can call it that, by purchasing other security bundles. But in the end, you’ll end up paying more for features that you might not use.

Why can’t I buy Norton VPN?

This is a good question. The answer is that the provider isn’t available in every country. For instance, we found that Cambodian residents can’t buy it for some reason. If you’re in a similar country, you might find that the VPN can’t be purchased.

We’ve seen that the provider made the VPN available in a few new countries like Vietnam and the Philippines. Therefore, if you’re so keen on getting it, you might have to wait a bit before it becomes available.

Is NortonVPN coming with antivirus?

No. If you’re getting only the VPN, this is all you’ll get. Norton 360 Premium is the way to go if you want to combine a VPN with an antivirus. Bear in mind it’ll cost you at least $55 for the first year.

Norton Secure VPN

6

Overall Score

6.0/10

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